NewUpdate your CRM straight from WhatsApp. Just message the Forsyt bot, we handle the rest.
See how it works
Detect churn early. Act decisively.
Forsyt monitors customer health signals across every touchpoint and alerts your team before renewal risk becomes real churn.
of early warning before renewal risk crystallizes
usage + tickets + sentiment + meetings
pipeline visualized like a sales pipeline
signals surface ready-to-upsell accounts
Challenges Customer Success Leader teams face today
Churn signals hidden across support tickets, calls, and NPS
No proactive playbook, reacting after the damage is done
CS team bandwidth spread too thin across accounts
Renewals at risk with no systematic early warning
Purpose-built for CS Leader
Customer Health Scoring
Automated health scores based on product usage, support tickets, sentiment, and engagement patterns.
Churn Risk Alerts
Get notified the moment an account shows early warning signs, not when they send the cancellation email.
Renewal Pipeline
See upcoming renewals with risk scoring and recommended actions for each account.
Expansion Signals
Identify accounts ready for upsell based on usage growth and positive sentiment trends.
Running a post-sale org on leading indicators
Early warning: top-10 account's usage dropped 40%. Alert to the CSM with a recommended QBR request.
Executive sponsor change detected on the customer side. Play: warm intro meeting in 2 weeks.
Renewal proposal generated with usage-driven ROI numbers pre-populated.
Signed, expanded, on time, no last-minute scramble.
Works with your existing stack
Common questions from CS Leader teams
Which customer data sources are supported?+
Product telemetry (Segment, Amplitude, Mixpanel), support (Zendesk, Freshdesk, Intercom), CRM, and direct API integration.
Can I define my own health score?+
Yes, weight signals by product line, segment, or ARR band. No data science team required.
Does it identify expansion opportunities?+
Yes, accounts with rising usage and positive sentiment are flagged as expansion-ready with a suggested play.
"Building a platform whose sole purpose is to drive critical actions is a massive step forward."
Rajath KN
Associate Director, Ex-IBM / Ex-Whatfix
Other roles we serve
See Forsyt for adjacent teams
Ready to see Forsyt for CS Leader?
Try the interactive sandbox, or book a 30-minute personalized demo with your pipeline data.
How Forsyt rolls in
Crawl. Walk. Run.
Capture the truth. Learn the pattern. Act on it. Each stage ships something usable on its own.
Your pipeline is not wrong because reps lie. It is wrong because nobody has time to type. Forsyt reads the calls, the inbox, Slack and WhatsApp, and rebuilds the record for them.
Every new name on a call or thread becomes a contact on the right account, deduped and enriched.
Reporting lines, champions, blockers and the economic buyer, mapped from real conversations rather than a static import.
Stage, amount, close date and your custom fields drafted for the rep. One tap to accept, or fully automatic once you trust it.
"Sent the proposal to Ravi, they want it by Friday." Message the bot in plain language and it writes the update straight into the CRM.
Follow-ups drafted from what was actually said on the call, addressed to the right person on the thread, not a generic template.
Deals that look alive on the board but have gone silent, flagged and dated before they wreck the forecast.
A CRM that is finally complete and AI-ready, and kept that way with zero rep admin.
Your pipeline is not wrong because reps lie. It is wrong because nobody has time to type. Forsyt reads the calls, the inbox, Slack and WhatsApp, and rebuilds the record for them.
Every new name on a call or thread becomes a contact on the right account, deduped and enriched.
Reporting lines, champions, blockers and the economic buyer, mapped from real conversations rather than a static import.
Stage, amount, close date and your custom fields drafted for the rep. One tap to accept, or fully automatic once you trust it.
"Sent the proposal to Ravi, they want it by Friday." Message the bot in plain language and it writes the update straight into the CRM.
Follow-ups drafted from what was actually said on the call, addressed to the right person on the thread, not a generic template.
Deals that look alive on the board but have gone silent, flagged and dated before they wreck the forecast.
A CRM that is finally complete and AI-ready, and kept that way with zero rep admin.
Most teams reach Run inside 45 days. We stand it up on your own pipeline first and prove ROI on your numbers before the commercial conversation.